Premium, Safe Homes

Stringent cleaning and sanitation procedures – top rated in reviews and our guests.  Our properties are all newly decorated and equipped to a high standard. We provide large TVs, high speed WIFI, a travel companion app for your phone, Air conditioning and Heating systems just to name a few.

 

Cleaning and Sanitation

Cleaning: We employ hotel grade cleaning procedures and our staff is hotel trained. All surfaces are cleaned and disinfected, ACs are cleaned and disinfected weekly, dishes, pots and pans are also always washed at  high temperatures just to give you a few examples. We follow protocols developed by the health authorities.  For instance our laundry is professionally treated and submitted to high temperatures and disinfection procedures. During the pandemic we are also reducing fabric window treatments, rugs and  other fabrics that may pose a higher risk.

Disinfection: all high touch surfaces are specially cleaned and sanitized- e.x. door knobs, light switches, remotes etc.  Pillow protectors and matress protectors are also cleaned and disinfected between guests.

We implemented industry best practices and inspect the apartments often. Our guests award us top scores for cleaning (among others) in public reviews.

Standard Equipment

Living room: large 40/42 inch TV, choice of international TV channels, small sound system, large comfortable sofas, games, books, and more

Dinning room/ Area- dinning table with chairs for number of guests, table cloth, place mats etc

Bedrooms: new beds and mattresses, with fine Egyptian cotton bed sheets and luxurious comforters. Medium firm-ness pillows. Bed side lamps for your comfort.  Closets. Alarm clocks. Blackout curtains and /or shutters.
Kitchen- Fully equipped kitchen with large appliance such as dishwasher, washing machine, tumble dryer, fridge and freezer, and of course stove top, oven, microwave, hand blender, food processor, coffee maker and more.  Pots, pans, cake molds, fine china and glasses (wine, water and champagne flutes). Some kitchens have breakfast bars/ tables for additional guest comfort

Bathroom: bathtub with showerhead or shower enclosure.  Plush, soft Egyptian cotton towels.  Toiletries for first day. Hairdryer.

Balconies & Terraces– most of our apartments feature balconies and/or terraces with city, river and city views.

Welcome Packs – we provide 4 basic packs free of charge to help you settle in your first day: Breakfast (coffee/tea/sugar); Toiletries (soap/ shampoo/ shower gel/ moisturizer); Cleaning (dish washing liquid, clothes and dish washer detergent tablet; Toilette paper etc.); Condiments: olive oil, vinegar, salt, pepper

On Request–  if you need a baby cot and/or high chair let us know when you reserve. We can provide one of each free of charge. Additional items have a nominal cost of 10 euro.

Best value / Risk free reservations

We offer a Best Price guarantee- We match prices for same cancellation policy should you find a lower rate for same dates and property. Enjoy our generous cancellation policies- free up to 5 days for units up to 3 bedrooms and 14 days for larger units. Low down payments- 30% at reservation for most units (50% for 4 bedrooms and higher) were designed to make it easier for you to reserve our properties.  The reservation deposits are of course fully refundable should you have to cancel within cancellation policies.

Best Price

We strive to offer you the lowest price in our accommodations.  Should you find a lower price for same dates and policy conditions elsewhere as compared to our own site, we will happily match that price (and apply same policies).

Best Value

And because price isn’t everything, we focus on value. Our homes were carefully designed to bring you the best value- from comfortable, stylish leather couches, to large TVs, to Air Conditioning in all units, to fully equipped kitchens you make you feel like home.  If you wish to indulge on home cooked meals, we have a great set of appliances and cooking equipment.  Need to wash the kids clothes?  We have washers and dryers and throw in a few detergent tablets so everything is sorted quickly and easily.

Additional Services to make you stay easier

Discover our optional services: Departures from the extended apartment / late check out: loan of beach towels and parasols; housekeeping and intermediate cleaning services, shopping services on request, pre-arrival; champagne packs and more. If you need anything, don’t hesitate to ask.

Mid stay Cleaning

You may elect 2 other types of mid- stay cleaning (prices below are for 3 bedroom apartments):

Normal cleaning service with change of linen, towels, bathroom sanitation, kitchen cleaning, vacuuming – approx. 4H at the higher of rate of 10 euro per guest or 80 euro.

Express cleaning – cleaning/sanitation of bathrooms, kitchens, vacuuming of common areas. Excludes changes of linen and towels. Approx 2H at the higher rate of 40 euro/ 6 euro per guest.

Beach Towel/ Umbrella loan

Travel light. LV Premier has high quality branded beach towels and umbrellas for loan at a nominal cost of 3 euro per item (and 5 euro deposit per towel). Please request at reservation.

Pre–arrival-shopping service

Give us your shopping list and items you desire. We will have your groceries waiting for you when you arrive. Actual cost (we will provide you the receipt) plus 25 euro

Pet Friendly

Our CR, CH5-9, and SB/RE1 apartments are designated pet friendly. We will welcome one small or midsized 4-legged companion with a soft bed, a few specialty biscuits a couple of toys, plus water and food bowl. Cost extra cleaning charge of 25 euro

Champagne packs

Preorder your bottle of champagne- we will have it chilled in the fridge (Cost of your selection +10euro)

If you need something let us know. We will do our best to fulfill your wishes.

Support when you need it

Stuff happens. We will be there to help if you need us. Your guest manager is your key contact and responsible to ensure you have an enjoyable stay. Additional contacts provided in your welcome letter include our operations manager, Ms Ilda and our CEO, Jose Luz. Some of the things we have helped people in the past: hospital visits, arranging taxis, taking passports to the airport when lost and more…