Best value / Risk free reservations/ Extras
We strive to give you the Best Value in vacation rentals- fully equipped comfortable homes, with lots of extras to make your stay easier. We include a Best Price guarantee in our site. Enjoy our generous cancellation policies- free until 5 days for units up to 3 bedrooms and 14 days for larger units. Low down payments (50% of the cost of your stay) were designed to give you additional flexibility when reserving our properties. The reservation deposits are of course fully refundable should you have to cancel within cancellation policies. Please note that reservations made through third parties may have different conditions.
We strive to offer you the lowest price in our site. Should you find a lower price for same dates and policy conditions elsewhere, we will happily match that price (and apply same policies).
And because price isn’t everything, we focus on value. Our homes were carefully designed to bring you the best value- from comfortable, stylish leather couches, to large TVs, to Air Conditioning in all units, to fully equipped kitchens- to make you feel like home. If you wish to indulge on home cooked meals, we have a great set of appliances and cooking equipment. Need to wash the kids clothes? We have washers and tumble dryers- and we throw in a few detergent tablets so everything is sorted quickly and easily.
Extras to make you stay easier…
Discover our optional services: Departures/ late check out; loan of beach towels and parasols; housekeeping and intermediate cleaning services, shopping services on request, pre-arrival; champagne packs and more. If you need anything, don’t hesitate to ask.
Complimentary/ Free Bag Storage
In Lisbon we have a complimentary bag drop in our office located in Lisbon’s city center – rua do Carmo 43, 3A during normal working hours. Other locations- you can leave your bags at the unit between 11:30 and 14:30 on your arrival or departure date.
Self Check In/ Keyless entry in selected properties
Most units in Lisbon have a keyless entry option. Self check in is possible if pre check in guest info is filled in and there are not outstanding amounts in your account. Our system generates entry codes codes and provides a mobile phone entry option. Come and go at your leisure…
Late check out options
If there is availability, we are glad to provide a late check out until 1pm, or until 8pm departure day. Inquire about cost for these options
Mid stay Cleaning
You may elect 2 other types of mid- stay cleaning (fee): Normal cleaning service with change of linen, towels, bathroom sanitation, kitchen cleaning, vacuuming or Express cleaning – cleaning/sanitation of bathrooms, kitchens, vacuuming of common areas. Excludes changes of linen and towels
Beach Towel/ Umbrella loan
Travel light. LV Premier has high quality branded beach towels and umbrellas for loan at a nominal cost of 3 euro per item (and 5 euro deposit per towel). Please request at reservation. Units with pools have free beach towels and sun umbrellas.
Give us your shopping list and items you desire. We will have your groceries waiting for you when you arrive. Actual cost (we will provide you the receipt) plus 25 euro
Most units are designated pet friendly. We will welcome up to 2 small or midsized 4-legged companions with a soft bed, a few specialty biscuits a couple of toys, plus water and food bowl. Cost extra cleaning charge of 25 euro
Complimentary Child pack
We recently added child cutlery and dishes to our baby pack. You can also request a baby bath free of charge, in addition to our standard pack-n-play crib and high chair. Kindly request these services prior to arrival.
Heated Pool & Jacuzzi
All our pools have the option of heating (fee). We also a few Jacuzzi available for a small fee.
Preorder your bottle of champagne- we will have it chilled in the fridge (Cost of your selection +10euro)
If you need something let us know. We will do our best to fulfill your wishes.
Support when you need it
Stuff happens. We will be there to help when you need us. Your guest manager is your key contact and responsible to ensure you have an enjoyable stay. Additional support is provided by our reservations and guest relations team, our operations manager Ms Ilda and our CEO, Jose Luz. Some of the things we have helped people with in the past: hospital visits, arranging taxis, taking passports to the airport when lost and more…