Premium, Safe Homes

Stringent cleaning and sanitation procedures – top rated in reviews and our guests.  Our properties are all newly decorated and equipped to a high standard. We provide large TVs, high speed WIFI, Air conditioning and Heating systems just to name a few.

Cleaning and Sanitation

Cleaning: We employ hotel grade cleaning procedures and our staff is hotel trained. All surfaces are cleaned and disinfected, ACs are cleaned and disinfected weekly, dishes, pots and pans are also always washed at  high temperatures just to give you a few examples. We follow protocols developed by the health authorities.  For instance our laundry is professionally treated and submitted to high temperatures and disinfection procedures. During the pandemic we are also reducing fabric window treatments, rugs and  other fabrics that may pose a higher risk.

Disinfection: all high touch surfaces are specially cleaned and sanitized- e.x. door knobs, light switches, remotes etc.  Pillow protectors and mattress protectors are also cleaned and disinfected between guests.

We implemented industry best practices and inspect the apartments often. Our guests award us top scores for cleaning (among others) in public reviews.

Standard Equipment

Living room: large 40/42 inch TV, choice of international TV channels, small sound system, large comfortable sofas, games, books, and more

Dinning room/ Area- dinning table with chairs for number of guests, table cloth, place mats etc

Bedrooms: new beds and mattresses, with high count cotton bed sheets and luxurious comforters. Medium firm-ness pillows. Bed side lamps for your comfort.  Closets. Alarm clocks. Blackout curtains and /or shutters.
Kitchen- Fully equipped kitchens with large appliances such as dishwasher, washing machine, tumble dryer, fridge and freezer, and of course stove top, oven, microwave, hand blender, food processor, coffee maker and more.  Pots, pans, cake molds, fine china and glasses (wine, water and champagne flutes). Some kitchens have breakfast bars/ tables for additional guest comfort

Bathroom: most units have showers. If with bathtub, all have a shower head.  Plush, soft cotton towels.  Toiletries. Hairdryer.

Balconies & Terraces– most of our apartments feature balconies and/or terraces with city, river and city views.

Welcome Packs – we provide 4 basic packs free of charge to help you settle in your first day: Breakfast (coffee/tea/sugar); Toiletries (soap/ shampoo/ shower gel/ moisturizer); Cleaning (dish washing liquid, clothes and dish washer detergent tablet; Toilette paper etc.); Condiments: olive oil, vinegar, salt, pepper

On Request–  if you need a baby cot and/or high chair let us know when you reserve. We can provide one of each free of charge. Additional items have a nominal cost of 10 euro.

Best value / Risk free reservations

We offer a Best Price guarantee in our site- We match prices (for same policy). Enjoy our generous cancellation policies- free up to 5 days for units up to 3 bedrooms and 14 days for larger units. Low down payments (50% of the cost of your stay) were designed to give you additional flexibility when reserving our properties.  The reservation deposits are of course fully refundable should you have to cancel within cancellation policies. Please note that reservations made through third parties may have different conditions.

Best Price

We strive to offer you the lowest price in our site.  Should you find a lower price for same dates and policy conditions elsewhere, we will happily match that price (and apply same policies).

Best Value

And because price isn’t everything, we focus on value. Our homes were carefully designed to bring you the best value- from comfortable, stylish leather couches, to large TVs, to Air Conditioning in all units, to fully equipped kitchens- to make you feel like home.  If you wish to indulge on home cooked meals, we have a great set of appliances and cooking equipment.  Need to wash the kids clothes?  We have washers and tumble dryers- and we throw in a few detergent tablets so everything is sorted quickly and easily.

Additional Services to make you stay easier

Discover our optional services: Departures from the extended apartment / late check out: loan of beach towels and parasols; housekeeping and intermediate cleaning services, shopping services on request, pre-arrival; champagne packs and more. If you need anything, don’t hesitate to ask.

Mid stay Cleaning

You may elect 2 other types of mid- stay cleaning (fee):

Normal cleaning service with change of linen, towels, bathroom sanitation, kitchen cleaning, vacuuming

Express cleaning – cleaning/sanitation of bathrooms, kitchens, vacuuming of common areas. Excludes changes of linen and towels

 

Beach Towel/ Umbrella loan

Travel light. LV Premier has high quality branded beach towels and umbrellas for loan at a nominal cost of 3 euro per item (and 5 euro deposit per towel). Please request at reservation.

Pre–arrival-shopping service

Give us your shopping list and items you desire. We will have your groceries waiting for you when you arrive. Actual cost (we will provide you the receipt) plus 25 euro

Pet Friendly

A number of apartments are designated pet friendly. We will welcome up to 2 small or midsized 4-legged companions with a soft bed, a few specialty biscuits a couple of toys, plus water and food bowl. Cost extra cleaning charge of 25 euro

Champagne packs

Preorder your bottle of champagne- we will have it chilled in the fridge (Cost of your selection +10euro)

If you need something let us know. We will do our best to fulfill your wishes.

Support when you need it

Stuff happens. We will be there to help when you need us. Your guest manager is your key contact and responsible to ensure you have an enjoyable stay. Additional support is provided by our reservations and guest relations team, our operations manager Ms Ilda and our CEO, Jose Luz. Some of the things we have helped people with in the past: hospital visits, arranging taxis, taking passports to the airport when lost and more…